Privacy policy
Who are we?
The Clavel Rénovation website can be accessed at:
Clavel Rénovation is a craft business, specialising in polished concrete and interior refurbishment in the Var.
Collection of personal data
Some personal data may be collected when you use the site's contact form.
The information that is likely to be collected is:
- Full Name
- Email address
- Telephone number
- Message sent via the contact form
This information is used solely in order to respond to your request and to communicate with you regarding your renovation or polished concrete project.
Data is never sold or passed on to third parties.
Comments
When visitors leave comments on the site (where applicable), the data entered in the comment form, as well as the IP address and browser user agent, may be collected to help detect spam.
An anonymised string created from your email address may be provided to the Gravatar service to see if you are using it.
Gravatar's privacy policies are available here:
Once your comment has been approved, your profile picture may be publicly visible next to your comment.
Media
If you upload images to the site, it is advisable to avoid uploading images containing EXIF data that includes GPS coordinates.
Website visitors can download these images and extract location data if present.
Biscuits
The site may use cookies to improve the user experience.
For example:
- saving of the information entered in a form
- improvement of site navigation
If you leave a comment on the site, you may be offered to save your name, email address and website in cookies. These cookies expire after one year.
If you go to the login page (site administration), a temporary cookie may be created to check if your browser accepts cookies.
These cookies do not contain personal data.
Embedded content from other sites
The pages of this site may include embedded content (e.g. videos, images or articles).
Content embedded from other websites behaves in the exact same way as if the visitor had visited those websites directly.
These sites may collect data about you, use cookies or embed third-party tracking tools.
Data retention period
The information submitted via the contact form is kept only for as long as necessary to process your request and for any subsequent business correspondence.
Comments and their metadata may be retained to facilitate the moderation of subsequent comments.
Data protection
Clavel Rénovation is committed to ensuring the security and confidentiality of personal data collected via the website.
All reasonable measures are put in place to prevent the loss, alteration or unauthorised access to this data.
Your rights
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
- right of access to your personal data
- right of rectification
- right of deletion
- right to restriction of processing
To exercise these rights, you may contact:
Clavel Rénovation
Email : contact@clavel-renovation.fr
Telephone: 06 85 96 97 88
Website hosting
The website clavel-renovation.fr is hosted by:
o2switch
222 Boulevard Gustave Flaubert
63000 Clermont-Ferrand
France
Third-party tools used on this site
WPForms
The contact forms on this site are managed via WPForms. The data entered (name, email, message) is transmitted and stored in WordPress. It is not shared with third parties and is kept solely for the processing of your request. To find out more: wpforms.com/privacy-policy
Cloudflare Turnstile
Our forms use Cloudflare Turnstile, an anti-spam protection system. This service may collect technical data (IP address, browser information) in order to detect automated behaviour. No tracking cookies are placed. To find out more: cloudflare.com/privacypolicy
Trustindex / Google reviews
This site displays customer reviews via the Trustindex widget, connected to Google. This service may load resources from Google's servers. By displaying this content, Google may collect data in accordance with its own privacy policy. To find out more: policies.google.com/privacy
YouTube
Some pages may embed YouTube videos. When playing a video, YouTube (Google LLC) may deposit cookies and collect data such as your IP address and browsing activity. We use the privacy-enhanced mode (youtube-nocookie.com) whenever possible to limit this tracking. To find out more: policies.google.com/privacy